The following terms of service and end user license agreement (“EULA”) constitute an agreement
you, the “End User”, and Collabra AB (the “Supplier”). This EULA governs your use the Cway
The Cway Services may be accessed by End Users only in accordance with this Agreement and the
with the Customer. Any references to “Customer” shall understood as references to the End User
person or entity which the End User is associated with, as an employee, a consultant or as the
Cway Services and System Requirements
The Cway Services are online services accessible through an Internet browser. Internet
access is required to utilize the Cway Services.
Monitor resolution must be min. 1024x768. Using a smaller screen may disable the artwork
preview function, making it necessary to download the artwork PDF in order to view it.
The following browser versions are supported.
||2 gen back from current
||2 gen back from current
||2 gen back from current
The minimum browser window height should be 600 px. On screens with resolution 1024x768, the
browser window should be maximized and set to Full Screen. Using a smaller browser option will
disable the artwork preview function, making it necessary to download the artwork PDF in order
to view it.
The Cway Services currently consists of the following modules:
Quickshare, a module used to transfer, store and share data files;
Project Manager, a module used for development of, and project collaboration on,
graphic data files for packaging design and packaging graphics; and
Media Center, a module for structural storage of Customer graphic data files.
Facilities and Data Processing
The Supplier will use, at a minimum, industry standard technical and
organizational security measures to transfer, store, and process Customer
Data. These measures are designed to protect the integrity of Customer Data
and guard against the unauthorized or unlawful access to, use, and
processing of Customer Data.
By using the Cway Services, the End User approves on behalf of the Customer
that the Supplier may transfer, store, and process Customer Data in
locations other than Customer's country. "Customer Data" means
Stored Data and Account Data. "Stored Data"
means the files and structured data submitted to the Services by the
Customer, the Supplier or End Users. "Account Data" means the
account and contact information submitted to the Services by Customer or End
As Part of the Cway Services, Supplier may as processor of personal data
process the End Users personal data (name and e-mail address) in order to
fulfil the Supplier’s contractual obligations towards the Customer, being
the personal data controller. Taking into account the state of the art, the
costs of implementation and the nature, scope, context and purposes of
processing as well as the risk of varying likelihood and severity for the
rights and freedoms of natural persons, appropriate technical and
organisational measures has been implemented to ensure a level of security
appropriate to the risk.
The End User personal data have been provided either by the End User or the
Customer. The End User personal data may be disclosed to the following
categories of recipients: [other users in the system for completing the process
(e.g. members in artwork projects), administrators, developers of the system
when needed]. The envisaged period for which the End User personal data may be
processed is during the term of the Cway Services agreement between the Customer
and the Supplier, and in the following situations, for a period of time of ten
years and two months from the date of approval of work if such approved work has
been approved by the End User. If personal data are transferred to a third
country or to an international organisation, appropriate safeguards pursuant to
Article 46 of REGULATION (EU) 2016/679 OF THE EUROPEAN
PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural
persons with regard to the processing of personal data and on the free movement
of such data, relating to the transfer will be applied apply.
The End User may request from the controller (the Customer) rectification or
erasure of personal data or restriction of processing of personal data
concerning the data subject or to object to such processing. The End User must
contact the Customer to make such requests or to obtain further information as
regards safeguarding of personal data. If the End User has no contact
information regarding the Customer, the End User may contact the Supplier on
obtain such contact information. The End User has also the right to lodge a
the supervisory authority Datainspektionen in Sweden
Modifications of the Cway Services
The Supplier may update the Cway Services from time to time. If such changes to the Cway
Services materially reduce their functionality, the Supplier will inform the Customer
thereof via email. By continuing to access or use the Cway Services after changes become
effective, the End User approves such changes on behalf of the Customer.
End User obligations
End Users may only use the Services in compliance with the Acceptable Use Policy, attached
The End User will comply with laws and regulations applicable to End User’s use of the Services,
The Supplier’s responsibilities do not extend to the internal management or administration of
the Cway Services.
The End User is responsible for (i) maintaining the confidentiality of passwords and accounts;
using the Cway Services only in compliance with this Agreement and the Cway Services agreement
the Customer and the Supplier.
The End User shall not use the Services unauthorized.
The End User will not (i) sell, resell, or lease the Services; or (ii) reverse engineer the
Services, nor attempt nor assist anyone else to do so.
If an End User (i) violates this Agreement or (ii) uses the Cway Services in a manner that the
Supplier reasonably believes will cause the Supplier liability, and there is an immediate need
to suspend or terminate such End User account, then the Supplier may do so.
Notwithstanding anything in this Agreement, if there is a Security Emergency then the Supplier
may automatically suspend use of the Cway Services. The Supplier will make commercially
reasonable efforts to narrowly tailor the suspension as needed to prevent or terminate the
Security Emergency. "Security Emergency" means: (i) use of the Services that do or
could disrupt the Cway Services, other end user’s use of the Cway Services, or the
infrastructure used to provide the Cway Services and (ii) unauthorized third-party access to the
If not the applicable fees have been duly paid, then the Supplier may immediately suspend or
terminate the End User account associated to the non- paying Customer.
The Supplier will use commercially reasonable efforts to make the Cway Services available to the
Customer. A 100 per cent uptime of the Cway Services is not possible to achieve. Any and all
remedies for downtime of the Cway Services are set forth in the Cway Servicews agreement between the
Customer and the Supplier.
Improvement of Services
The Supplier may collect information from the End User’s use of the Cway Services, such as but
limited to how the Cway Services are used, with whom End Users interact, device information, log
The collected information may be used, free of charge and without limitation in time, by the
provide, maintain, protect and improve the Cway Services, and to develop new services.
Consequences of termination
When the Cway Services agreement has terminated, the End Users will no longer have access to the
Cway Services, except for downloading Stored Data. Six (6) months after termination, the Supplier
will have no obligation to store or retain Customer Data, including Stored Data, and may at its own
discretion erase such data.
The End User will indemnify, defend, and hold harmless the Supplier from and against all
liabilities, damages, and costs (including settlement costs and reasonable attorneys' fees)
arising out of any claim by a third party against the Supplier and its affiliates regarding the End
Users' use of the Services in violation
of this Agreement.
Limitation of Liability
The Supplier’s responsibilities for damage due to errors or delay are limited in accordance
with the following. The Supplier will not be liable for indirect
damages, including but not limited to loss of profit, loss of data, and costs related to
production, unless caused by gross negligent or intent.
The maximum aggregate liability for any loss or damage, whether direct or indirect, is set forth
in the Cway Services agreement between the Customer and the Supplier.
Under no circumstances will the Supplier be liable for any loss or damage relating to
deliverables that the End User has approved.
The suffering party will not be entitled to compensation unless claims are made in writing to
the Supplier within three (3) months from the day the suffering party learns about or should
reasonably have learned about the alleged damaging circumstances.
Modification of terms
The Supplier may revise the terms for the Cway Services from time to time and the most current version of
the terms will always be available at the Cway Services website. If a revision, in the Supplier’s sole
discretion, is material, the Supplier will notify the Customer in writing by email. The End User approves on
behalf of the Customer such revisions by continuing to access or use the Cway Services after revisions
become effective. If the Customer does not agree to the revised terms, the Customer may terminate the
Services within 30 days of receiving notice of the change.
The End User will not misuse the Cway Services. For example but not limited to, the End User must not, and
must not attempt to do the following: